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Welcome to the Help area of the site.
We will regularly update these screens with details
of the most Frequently Asked Questions that we receive
and the answers to them.
Getting Started
Troubleshooting
If you still need help, you can receive a personal
response from our support team by clicking here.
Getting Started
These are the answers to the most common questions
that our members ask us about "Getting Started".
If your question is not answered below, you can contact
our support team by clicking here.
How do
I register?
- Log onto the C4 Alumni web site www.FriendsofCCSU.org.uk.
- Click on the link which says ‘New Members Signup ->’
in the ‘Members’ area’ box in the top left corner.
- Fill in all the login details; read our terms
and conditions;
and click on the ‘Continue’ button.
- Fill in the required (marked with ‘*’) profile details
plus any further personal notes or messages you may wish
to add;
set your privacy preferences; and click on the ‘Submit’ button.
- Print off the New Standing Order Instruction form. Complete Sections 1 & 3 and post it to the Friends address on the bottom of the form.
- You will receive an email to verify that your Friends membership has been accepted and your first Standing Order has been received. This will usually be on or around the first day of the month following your registration.
- Once you have received the verification email, you are
registered, and may use the site to the full.
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Why do you need my email
address?
Your email address may be our only way of contacting
you.
It is important that you register your email address
correctly as any emails that are sent to you through
the site will be delivered here. It is also important
that you check any junk mail filters that you have so
that your email account accepts unknown emails otherwise
emails from your old friends may be automatically deleted
by your email host before you read them.
Please also make sure that if you change your email
address, you update this within the ‘Change
settings’ section in the blue box in the top left
corner.
Please be assured that we will not divulge your email
address to any third party. When old friends send you
an email through the site, they do so by clicking on
the envelope icon next to your name. Your email address
will only be shown to them if you choose to tell them
it.
Note that you can choose to show your email address
to other list members if you have selected to 'Show
my email address' from your settings.
For more information, please read our Privacy
Policy.
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I have registered, but
I have not received a validation email.
A validation email is sent out to the email address that you have registered with us, once we have checked your details and your first Standing Order has been received. This will usually be on or around the first day of the month following your registration. If you have still not received this email after this time period, then the most likely reason is that you have not provided us with the correct email address. Please take care when registering, and ensure your email address is correct.
If you are still having trouble, then send us your
details, including your name, registered email address,
and the year that you joined by clicking here.
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What is the ‘Browse listings’
area?
In this area, you will be able to browse through the
entire members list in various ways. The default for
this area is your own year.
You can select which year you want to list; the list
can be extended to spread over 5 years (2 years on
each
side of the selected year); or extended to all years.
Any chosen list can be sorted with respect to year,
first name, last name, location, subject or occupation.
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What is the ‘Search members’
area?
In this area, you will be able to locate the details of
any person registered with the site by name, location,
subject and occupation.
You can search across all years or a specific year
chosen by you.
Our results list will show the matches to your search in
chronological order with the student leaving
most recently showing last on the list.
You can resort this list by clicking on the column
headings.
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What is the ‘Update my
listing’ section?
In this section, you can update your profile details; that
is, personal details shown to the other FriendsofCCSU.org.uk
members, details for the Friends and Students' Union only, and
general messages to friends and other members.
Your new data will not appear in the list immediately. Once
the new data has been reviewed and approved by the Friends,
your updated data will appear in the list automatically.
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What is the ‘Change settings’
section?
In this section, you are able to change the email address
you are registered under, change your password, and
make alterations to your privacy preferences.
All changes will have immediate effect.
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Troubleshooting
These are the answers to the most common questions
that our members ask us about "Troubleshooting".
If your question is not answered below, you can contact
our support team by clicking here.
I have forgotten my
user name/password.
If you have forgotten your user name or password, then
click here
to get your login details sent to you at your registered
email address.
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My email address has
changed; do I need to register again?
No, you can change your email address at any time without
having to register again.
Click here
or go to 'Change settings' to update your email address
on your list entry.
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How do I remove my name
from the site?
If you want remove your name from the site, you will have
to send a request to membership@FriendsofCCSU.org.uk.
Once your name is removed from the site, you will no longer
have access to the members’ area of FriendsofCCSU.org.uk.
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